TICKETS
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Additional Ticket Sales (first-come, first-served)
June 26(Wed) 10:00am JST 〜
【Available Seat types / Price】
June 26th (WED) DOORS 5pm / SHOW 7pm
●Seat types / Price：Restricted view seat ¥9,000 (tax included)
June 27th (THU) DOORS 5pm / SHOW 7pm
●Seat types / Price：S Seat ¥13,000 (tax included) / Restricted view seat ¥9,000 (tax included)※As tickets will be sold on a first-come, first-served basis, sales will end once the planned number of tickets have been sold.
※Payment method: Credit card payment only.
※You can purchase up to 4 tickets per person per performance.
※Tickets will be issued at the Seven-Eleven store counter.【Restricted View Seats】
※Please note that these seats may have restricted visibility of the performers, stage, and production.
※The degree of obstruction will vary depending on seat location.
※Please note Restricted View Seats do not include gifts handed out upon entry for other ticket tiers.
※Some Restricted View Seats will not be configured for pairing (seat registration linkage) with the NewJeans Official Light Stick. -
Bunnies Membership (JP) Pre-order
March 27th(Wed)12:00pm〜March 31st(Sun)11:59pm JST
※Bunnies Membership (JP) Pre-order：You must register for a Bunnies Membership (JP) in order to access the raffle tickets. Membership registration ends Sunday March 31st at 11:59pm(JST)
※Winner Announcement & Payment Period：Saturday April 6th 6:00pm~Tuesday April 9th 11:59pm
※Those who complete the membership application process (i.e., payment completion) by the aforementioned deadline are eligible to apply.
※If you choose to pay at the convenient stores, please note that it takes approximately 3 hours for the membership registration to be completed, so please make sure to register with enough lead time.
※If there are discrepancies between the registered information for Bunnies Membership (JP), and the information entered during the application, or if additional member information has not been entered, there is a possibility of disqualification, so please check carefully.
※Please note that If you win the ticket, payment for the tickets will be limited to at 7-ELEVEN stores in Japan.
※Please maintain your membership status until the day of the show. Please check your membership expiration date and complete the renewal process before entering the venue.
※Please ensure that you can log in to your membership account beforehand. Please note that inquiries will not be accepted on weekends and public holidays.
※All the pre-orders are not first-come-first-served basis. Lottery will be conducted among all applicants who apply during the application period.
※Companions do not need to be a membership holders. -
Bunnies Membership (GL) Pre-order
April 8th(Mon)12:00pm〜April 11th(Thu)11:59pm JST
※Bunnies Membership (GL) Pre-order：You must register for a Bunnies Membership (GL) in order to access the raffle tickets. Membership registration ends Thursday April 11th at 11:59pm(JST)
※Winner Announcement & Payment Period：Friday April 26th 6:00pm~Monday/Holiday April 29th 11:59pm
※Those who complete the membership application process (i.e., payment completion) by the aforementioned deadline are eligible to apply.
※All the pre-orders are not first-come-first-served basis. Lottery will be conducted among all applicants who apply during the application period.
※Please maintain your membership status until the day of the show. Please check your membership expiration date and complete the renewal process before entering the venue.
※Companions do not need to be membership holders.※Regarding Email of Ticket Lottery Results
Ticket lottery results will be sent by email after the start of confirmation of lottery winners. Results will be sent to all customers who applied for the ticket lottery.
Additionally, depending on the customer's reception settings, incorrect email address registration, or network environment, email may not be delivered or delivery may be delayed.
If you have not received the email more than 2 hours after the winning confirmation start time, please check the application status from application result page.
For customers who chose to pay at 7-Eleven, please be sure to contact the [Inquiries regarding tickets] listed on the page and request for your payment slip number during below business hours.
*Inquiry office business hours: 10:00-18:00(JST)
*Please note that we will not be able to respond to inquiries received after above business hours.
*For inquiries, please send from the email address that you used when applying to confirm your identity, and include "NewJeans Inquiry" in the subject line. In addition, please include your membership number, name, and phone number (all entered at the time of application)in the email.
＜Notes on how to pick up your tickets＞
・Tickets can be issued at 7-ELEVEN stores in Japan.
・Please issue tickets, presenting a 13-digit "Ticket Exchange Number” shown in the application results email at a cash register counter in a 7-ELEVEN stores within the below period.
・Please read further details on the the application page.
★Ticket issuing period: Saturday, June 15/2024 10:00〜until the day of the performance
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Pre-order(1st stage)
April 13th(Sat)12:00pm〜April 29th(Mon)11:59pm JST
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◆PREMIUM SEAT
￥22,000JPY(tax incl)
※Arena Reserved Seat (Area close to stage or thrust) / Special Premium Kit / Exclusive Entrance
※Special Premium Kit will be handed out upon entry. Please note that we are unable to send or provide them on a later date.
※Detailed information about the Special Premium Kit will be provided later with accompanying images.
→SPECIAL PREMIUM KIT details
※Limited to 2 tickets for purchase per show per account during Bunnies Membership (JP)/(GL) Pre-order period and limited to 4 tickets for purchase per show per account during the rest of the Pre-order/On-sale periods.
※As of March 27th. Seating layout subject to change.
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◆BALCONY SEAT
￥15,000JPY(tax incl)
※Balcony Seat (Reserved) / Balcony Restroom / Exclusive Entrance
※Limited to 2 tickets for purchase per show per account during Bunnies Membership (JP)/(GL) Pre-order period and limited to 4 tickets for purchase per show per account during the rest of the Pre-order/On-sale periods.
※As of March 27th. Seating layout subject to change.
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◆SS SEAT
￥15,000JPY(tax incl)
※Limited to 2 tickets for purchase per show per account during Bunnies Membership (JP)/(GL) Pre-order period and limited to 4 tickets for purchase per show per account during the rest of the Pre-order/On-sale periods.
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◆S SEAT
￥13,000JPY(tax incl)
※Limited to 2 tickets for purchase per show per account during Bunnies Membership (JP)/(GL) Pre-order period and limited to 4 tickets for purchase per show per account during the rest of the Pre-order/On-sale periods.
STAGE MAP
※As of March 27th. Seating layout subject to change.
About Tickets
※Limited to 2 tickets for purchase per show per account during Bunnies Membership (JP)/(GL) Pre-order period, 4 tickets for purchase per show per account during the rest of pre-orders/on-sale period.
※You will have options to select preferred seating, and you will be able to apply up to four seating zones in order of preference.
※You can only enter the raffle once per show. If multiple applications are made for the same show, only the last application will be valid.
※All tickets will be issued as paper tickets. Please read the notes on ticketing page for issuing the tickets.
※Please purchase tickets from ticketing outlets listed on Japan show website. We cannot guarantee admission, nor provide customer support with tickets purchased from unofficial sites (such as ticket resale sites).
Please understand that the organizer cannot provide support under any circumstances.
Please Note
※Children aged 6 and above require a ticket. Children under 6 are not allowed entry.
※Tickets may sell out during pre-order periods.In which case, there won’t be any general tickets.
※Open and start time, show content and performers are subject to change. Refunds will not be accepted for this reason.
※When entering, we may ask you to confirm your identity. Please be sure to bring a photo ID (copies not accepted, only originals accepted).
If you plan to enter the venue without your companion(s) please ensure that the names of the companion(s) are registered on their tickets beforehand by following the relevant instructions on the PIA site.
※Please note that tickets purchased through the Bunnies Membership (JP)/(GL) pre-orders cannot be distributed resold, transferred or distributed to any other person, entity or ticket agencies. Please ensure to check the instructions regarding ticket issuance, which will be provided at a later date.
※Re-Sale Prohibited.
※View from some seats may be obstructed.
※Please note some seats may require that you remain seated during the performance for safety reasons
※After purchasing a ticket, please contact H.I.P. 03-3475-9999 (weekdays 10:00am - 6:00pm JST) in advance for guidance on disabled/wheelchair-accessible areas.
You will be guided to the disabled/wheelchair viewing area. Depending on the space available and the number of people who have applied, we may not be able to accommodate your request should those areas be full.
Please note that even if you have purchased PREMIUM and Balcony seats, we will not be able to provide you with a seat within the PREMIUM/Balcony seating area as there are no disabled/wheelchair viewing areas available in that area.
※If you wish to contact via email about above guide for disabled area, please contact Ticket Pia Support Center "pia_info@linkst.jp（Weekdays 10:00am-6:00pm)"
※Tickets will not be reissued for any reason.
※In case the show is cancelled, please note that we do not compensate travel fee, accommodation fee, or any other costs you may have relating to the show cancellation.
※Please be noted that cancellation / changes / refunds will not be accepted for any reason after ticket orders have been fulfilled.
※ Please be aware that after the application period ends, no changes or cancellations can be made.
※No re-entry
※Please note that videos and photographs of the venue, including members of the audience, may be published.
※Recording or filming equipment (such as cameras, binoculars with camera functions, recorders, video recording devices, etc.) is not allowed to be brought into the venue. When in the venue any filming, audio recording or live streaming (live streaming of audio or video) is strictly prohibited.
※Please refer to this website for any updates on the latest guidance.
※Gifts such as flowers and offerings to the artist are not allowed.
※Planned events or activities by fans during the show are prohibited as they may affect the operation and production of the event.
※We kindly ask for your cooperation in following the guidance of the staff members inside and around the venue on the day of the performance.
Other Notes
※Please read below notes before attending the show※
■ Please be aware that baggage checks will take place upon entry to the venue and note that electronic devices (cameras, binoculars with camera functions, recorders, video recording devices, etc.) and dangerous items are prohibited. There are no storage facilities inside the venue. So please leave large items such as suitcases in nearby coin lockers before entering the venue. On rainy days, umbrellas of all reasonable sizes are allowed to be brought into the venue. However, please note that there is no umbrella storage area inside the venue, so please keep your umbrella next to your seat.
If any prohibited items are found, please follow the instructions of the staff. You will be allowed to enter once it has been confirmed that you do not have any prohibited items. For details on prohibited items, please refer to the illustration above.
■Please note that resale of tickets is strictly prohibited. If ticket listings or purchases are found on auction sites, social medias, etc., the entry of the seller and buyer will be prohibited. Please note that these restrictions even apply to tickets that are given to other people free of charge. No refunds will be allowed for any ticket that have been resold. Any problems directly related to tickets acquired through resale or transfer are not the responsibility of the organizer, promoter, or official ticket seller.
■Cheering goods (such as light sticks) should be used at no higher than chest height during the show. The use of non-official products emitting light or sound is prohibited. Additionally, the use of unofficial cheering goods featuring artist likenesses that cause inconvenience to other customers is strictly prohibited. If you are found in possession of such prohibited goods, you will be asked to store them in external lockers before entering the venue. You may be denied entry if you fail to comply with these instructions.
■Sale, distribution or purchase of unofficial goods using NewJeans' likeness or name in or around the venue is strictly prohibited. Please note that legal action may be taken against anybody trading unofficial goods.
■ Recording or filming equipment (such as cameras, binoculars with camera functions, recorders, video recording devices, etc.) is not allowed to be brought into the venue. When in the venue any filming, audio recording or live streaming (live streaming of audio or video) is strictly prohibited. Please ensure your smartphone is set to silent mode and securely stored in your bag. If anyone is found to be recording, their data will be deleted and they will be immediately asked to leave the venue with no refunds payable. Please note that any disruptive actions may be filmed by venue staff for possible legal actions.
■Others
・Children aged 6 and above require a ticket. Children under 6 are not allowed entry.
・Opening and starting times, show content and performers are all subject to change. Refunds will not be accepted for any such changes.
・View from some seats may be restricted.
・Please note some seats may require that you remain seated during the performance for safety reasons.
・After purchasing a ticket, please contact H.I.P. 03-3475-9999 (weekdays 10:00am - 6:00pm JST) in advance for guidance on disabled/wheelchair-accessible areas.You will be guided to the disabled/wheelchair viewing area. Depending on the space available and the number of people who have applied, we may not be able to accommodate your request should those areas be full.
Please note that even if you have purchased PREMIUM and Balcony seats, we will not be able to provide you with a seat within the PREMIUM/Balcony seating area as there are no disabled/wheelchair viewing areas available in these areas.
・If you wish to contact via email about the above guide for disabled area, please contact Ticket Pia Support Center "pia_info@linkst.jp（Weekdays 10:00am-6:00pm)"
・Tickets will not be reissued for any reason.
・In case the show is cancelled, please note that we do not compensate travel costs, accommodation costs, or any other expenses you may have relating to the show cancellation.
・Please be noted that cancellation / changes / refunds will not be accepted for any reason after ticket orders have been fulfilled.
・ Please be aware that after the application period ends, no changes or cancellations can be made.
・No re-entry
・Please note that videos and photographs of the venue, including members of the audience, may be published.
・Please refer to this website for any updates on the latest guidance.
・Gifts such as flowers, letters, and offerings to the artist are not allowed.
・When entering, we may ask you to confirm your identity. Please be sure to bring a photo ID (copies not accepted, only originals accepted). Please see below for valid ID list.
・If you plan to enter the venue without your companion(s) please ensure that the names of the companion(s) are registered on their tickets beforehand by following the relevant instructions on the PIA site
・Please note that tickets purchased through the Bunnies Membership (JP)/(GL) pre-orders cannot be distributed to the conmanion(s) through ticket agencies. Please ensure to check the instructions regarding ticket issuance, which will be provided at a later date.
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【Items Required for Personal Identification】
1. One form of identification with a photo of the individual:
-For Japanese nationals: Passport, Student ID card with photo, Resident Basic Registry Card with photo, My Number Card with photo, Driver's License, Credit card with photo, Disability Certificate with photo
-For non-Japanese nationals: Passport, other official identification issued in Japan (Residence Card, Foreign Registration Certificate, My Number Card with photo, Resident Basic Registry Card with photo, Driver's License, Credit card with photo, Student ID card with photo, Disability Certificate with photo).
※ Identification documents other than the items listed above will not be accepted under any circumstances. Please make sure to bring one of the above items to the venue on the show day.
※ Copies of identification or expired documents will not be accepted. Please ensure to bring the original documents.
2. Event ticket
Please note that if the name printed on the ticket does not match the name on the identification document, you will not be allowed entry.
※Please note that purchasers who bought tickets through the Bunnies Membership (JP)/(GL) pre-sale must also bring their Bunnies Membership (JP)/(GL) 'membership card' or 'DIGITAL MEMBERSHIP CARD'.
Physical membership cards are only sent when purchasing the Membership Kit. For those who do not have a physical membership card, please prepare the 'DIGITAL MEMBERSHIP CARD' in the NewJeans Weverse > More Options ( ⋮ ) > Membership screen and bring it with you to the venue.
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・We are unable to respond to inquiries concerning seat assignments.
・Complaints relating to seat assignments will not result in refunds or seat transfers.
・Show may be cancelled, curtailed or content may be changed due to severe weather or natural disaster.
・Accommodation expenses and transportation costs to the venue will be the responsibility of each individual.
・There are only a limited number of parking spaces in the vicinity of the venue, therefore , we recommend that where possible you use public transportation.
・Please do not wait for or chase after the artist at the airport during their visit to Japan or wait for the artist's arrival or departure at the venue and its surrounding areas. The artist, organizers, and venue are not responsible for any accidents or issues that arise from such actions.
・Please resolve any problems you may have with other parties . Additionally, if you engage in malicious behavior, you will be denied entry to the venue and may be handed over to the police.
・Please follow the instructions of the staff members at the venue. The performers, organizers, and venue will not be responsible for any accidents or injuries that occur as a result of not following staff instructions. Do not engage in dangerous behavior such as throwing objects onto the stage or rushing towards it. If you do not follow the instructions of the staff, you may be asked to leave the venue. Please note that in such cases, no refunds will be issued for your tickets.
Please do not engage in any disruptive or dangerous behavior as this may lead to the cancellation of the event. We kindly ask for your cooperation in following the staff's guidance at the venue. We look forward to seeing you at the show.
